Consumer and Worker Protection (CWP)

Description

The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses more than 51,000 businesses in more than 40 industries and enforces key consumer protection, licensing, and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources and, by helping to resolve complaints, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. Through its community outreach and the work of its offices of Financial Empowerment and Labor Policy & Standards, DCWP empowers consumers and working families by providing the tools and resources they need to be educated consumers and to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/DCWP or on its social media sites, Twitter, Facebook, Instagram and YouTube.

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Addresses

  42 Broadway, New York NY, 10004    Map this

Contact Numbers

24 hour citywide information and consumer complaints: Dial 311 or:  (212) NEW-YORK
TTY:  (212) 436-0482

Personnel

Vilda Vera Mayuga , Commissioner.
Appointed Feb 1, 2022
First Deputy Commissioner - Kenny Minaya
(212) 436-0219