Homeless Services (DHS)


Together with our not-for-profit partners, our mission is to prevent homelessness when possible, address street homelessness, provide safe temporary shelter, and connect New Yorkers experiencing homelessness to sustainable housing. We do this with accountability, empathy, and equity.


  33 Beaver St., New York NY, 10004    Map this

Contact Numbers

Emergency Assistance Hotline (toll free) Dial 311 or:  (212) NEW-YORK


Steven Banks , DSS Commissioner.
(929) 221-7315
DSS First Deputy Commissioner - Molly Murphy
(929) 221-6516
DSS Chief of Staff - Scott French
(929) 221-7371
Deputy Commissioner, Strategic Initiatives - Annabel Palma
(929) 221-6231
Deputy Commissioner, Strategic Partnerships - Elizabeth Lauros
(929) 221-7376
Assistant Deputy Commissioner, Emergency Management - Amanda Hayde
(929) 221-7334