Human Resources Administration (HRA) Department of Social Services (DSS) (HRA)


The New York City Human Resources Administration (HRA) delivers social services that enable individuals and families to achieve their highest level of self-reliance. We are committed to enhancing the quality of life for all New Yorkers through the effective administration of a wide range of programs.


HRA Executive Office
** Office of Equal Employment Opportunity, Disability Access & Compliance
Office of Special Services
Customized Assistance Services (CAS)
HIV/AIDS Services Administration (HASA)
Office of Supportive Affordable Housing & Services
Office of Emergency & Intervention Services (EIS)
Adult Protective Services
Home Care Services Program (HCSP)
Family Independence Administration (FIA)
Office of Child Support Services (OCSS)
Medical Insurance & Community Services Administration (MICSA)
Office of Homelessness Prevention Administration (HPA)
** Office of Operations
** Office of General Counsel, Legal Affairs, Contracts & Policy, Procedure & Training
** Office of Program Planning & Financial Management
** Office of Program Accountability
** Office of Human Capital Management
** Office of Informational Technical Systems
** Office of External Affairs


  150 Greenwich St., 40th Fl. New York, NY 10007    Map this

Contact Numbers

HRA INFOLINE:  (718) 557-1399


Steven Banks , DSS Commissioner. $226,366.
Appointed Apr 1, 2014
(929) 221-7315
DSS First Deputy Commissioner - Molly Murphy
(929) 221-6516
DSS Chief of Staff - Scott French
(929) 221-7371
Deputy Commissioner, Strategic Initiatives - Annabel Palma
(929) 221-6231
Deputy Commissioner, Strategic Partnerships - Elizabeth Lauros
(929) 221-7376
Assistant Deputy Commissioner, Emergency Management - Amanda Hayde
(929) 221-7334