Consumer Affairs (DCA)


The NYC Department of Consumer Affairs (DCA) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCA licenses more than 81,000 businesses in more than 50 industries and enforces key consumer protection, licensing, and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources and, by helping to resolve complaints, DCA protects the marketplace from predatory practices and strives to create a culture of compliance. Through its community outreach and the work of its offices of Financial Empowerment and Labor Policy & Standards, DCA empowers consumers and working families by providing the tools and resources they need to be educated consumers and to achieve financial health and work-life balance. DCA also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCA and its work, call 311 or visit DCA at or on its social media sites, Twitter, Facebook, Instagram and YouTube.



  42 Broadway, New York NY, 10004    Map this

Contact Numbers

Fax:  (212) 436-0403
24 hour citywide information and consumer complaints: Dial 311 or:  (212) NEW-YORK
TTY:  (212) 436-0482


Lorelei Salas , Commissioner. $212,000.
Appointed May 2016.
First Deputy Commissioner - Sandra Abeles
(212) 436-0152
Chief of Staff - Kenny Minaya
(212) 436-0219