Mayor's Office of Operations


The Mayor’s Office of Operations works to make New York City government more effective and efficient. The office is responsible for managing and coordinating multiagency programs and initiatives and uses data to help the City make informed policy decisions and strategic, targeted investments. The Mayor’s Office of Operations includes Project, Strategic, and Performance Management teams, and Performance Observation, Customer Service, and Audit units that aim to improve transparency and accountability.
Operations also houses the Mayor’s Office for Economic Opportunity; the Mayor’s Office of Data Analytics; the Mayor’s Office of Information Privacy and 311.



  253 Broadway, 10th Fl. New York, NY 10007    Map this

Contact Numbers

(212) 788-1400
Fax:  (212) 788-1665


Director - Jeff Thamkittikasem
Chief of Staff - Brady Hamed
Executive Director, NYC 311 - Joseph Morrisroe
Executive Director, Mayor’s Office for Economic Opportunity - Matthew Klein
Chief Analytics Officer - Martha Norrick
Chief Privacy Officer and General Counsel - Laura Negron