The Engagement Office ensures that the City coordinates agency community engagement efforts and holds agencies accountable; systematically learns from communities to inform policy. The Office will ensure that the city coordinates community engagement efforts across agencies, systematically learns from communities to inform policy and programs, builds the capacity of all city agency outreach and engagement teams, and advances community-driven solutions. The Chief Engagement officer will oversee the city’s primary engagement offices: the Community Affairs Unit (CAU), the Civic Engagement Commission (CEC), the Public Engagement Unit (PEU), and NYC Service.